6 Techniques to De-escalate a Threatening Situation
If there is a potentially violent situation at your workplace and you’ve determined that the conditions are safe for de-escalation (see our article “12 Things You’ll Need to Do Before …
12 Things You’ll Need to do Before De-escalating a Situation
The first step is ensuring that the conditions are safe for de-escalation. If that isn’t the case, leave, call for help and activate the emergency alert response system or …
20 Risk Factors that Could Make You a Victim of Workplace Violence
Workplace violence is defined as any act or threat of physical violence, harassment, intimidation or other threatening disruptive behavior that occurs at work. It can range from threats, bullying, …
Four Types of Workplace Violence in Healthcare
The National Institute for Occupational Safety and Health (NIOSH), (1996) defines workplace violence is defined as “violent acts, including physical assaults and threats of assault, directed toward persons at …
4 Active Listening Skills That Can Help You Prevent Violence
Active listening skills are useful in all aspects of social interaction, they help convey to the other person we are actively engaged, we care, and we are listening. They are …
What Is Workplace Violence?
Workplace violence refers to any incident involving threats or acts of physical violence, harassment, intimidation or any other threatening disruptive behavior occurring at the workplace. It can affect and involve …
Keeping your employees safe when an Institutional Emergency Occurs
For those who are employed in the challenging field of medical, mental health or corrections, dealing with direct care clients often is a reactionary experience. It is difficult to …